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Office Services Coordinator/Receptionist

Office Services Coordinator/Receptionist

Requisition ID 
# of Openings 
Job Locations 
US-NY-New York
Posted Date 
Office Services
Office Location 
32 Avenue of Americas

More information about this job


The 360i Office Services Coordinator/Receptionist is an essential member of the Office Services (OS) team. This position is responsible for maintaining an inviting and organized space for employees and visitors. The Receptionist provides a wide-range of support including mailroom, facilities, reception and other general office related departments. The ideal candidate is a proactive problem solver, customer service oriented, able to manage multiple responsibilities with competing priorities, and has excellent Microsoft Office skills.


  • Field phone calls and take messages for all incoming calls to employees
  • Maintain a clean and organized reception area
  • Cultivate positive relationships with all guests – ensure welcoming atmosphere
  • Oversee conference rooms bookings for war rooms, relocation/room swaps, serves as liaison for client and agency meetings on other DAN agency floors
  • Review and prepare OS vendor invoices for submission
  • Assist with booking car service reservations for employees and visitors
  • Assist OS team with fielding employee email inquiries
  • Maintain OS and reception guide files ensuring all are accurate and current
  • Support OS Administrator with Summer / Holiday event projects as needed
  • Assist in the training of new OS employees
  • Facilitate communications between OS and any employee concerns
  • Create and distribute office-wide documents
  • Assist with distribution of internal marketing materials distributed to employees outside of desk drops
  • Cleaning services coordination
  • Execute messenger services requests
  • Assist with coordination of fire / emergency drills
  • Act as fill in in receptionist for all floors, maintain updated knowledge of processes for all floors to ensure no disruption of flow when other receptionists are OOO
  • Serves as backup for admins on expense overflow
  • Disseminates OS new hire email


  • 4-5 years of experience in reception, administration, or similar role
  • Exudes a professional and welcoming demeanor and is customer service oriented
  • Impeccable organizational skills
  • Attention to detail and ability to manage multiple and competing priorities
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office Outlook, Word, Excel and PowerPoint

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