Returning Candidate?

Account Supervisor

Account Supervisor

Requisition ID 
2017-13974
# of Openings 
1
Job Locations 
US-CA-Los Angeles
Posted Date 
9/28/2017
Category 
Account Management
Office Location 
..

More information about this job

Overview

The Account Supervisor will lead our internal client teams and forge client relationships across all lines of business. This person will develop a healthy, trustworthy team and client bonds while assuming responsibility for most day-to-day client contact and cross-functional team operations.

Responsibilities

ESSENTIAL ACCOUNTABILITIES:

 

 

  • Takes the lead as "Career Manager" for their direct reports, outlining expectations, career path, and developing training/coaching opportunities to develop future agency leaders; proactively networks and recommends/recruits new talent to the agency
  • Directs (versus manages) their account/business - Seasoned Account Supervisor that has demonstrated they can replicate success in multiple situations, with various client groups, and/or over extended periods of time
  • Manages and galvanizes cross-functional team members to think smarter, work more effectively and drive new ideas/solutions that deliver ground-breaking work, flawless execution and exceptional client satisfaction
  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
  • Oversees cross-department involvement and knows when to leverage necessary resources.
  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
  • Develops & presents recommendations & POVs that drive innovation for the business.
  • Oversees client budget management, the billing process and contributes to forecasting.
  • Assists team leads in all facets necessary.

Qualifications

EDUCATION and/or EXPERIENCE:

 

  • Bachelor’s degree or equivalent experience
  • 5-7 years of experience
  • Entertainment experience required
  • Digital experience required

 

KNOWLEDGE, SKILLS and COMPETENCIES:

  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
  • Responsible for getting the best work/creative out of the team, and selling it into the client.
  • Demonstrates Level 4 presentation skills.
  • Persuasive story-teller who can work with/present to any client.
  • Follows the tenants of Trusted Advisor to the clients.
  • Exhibits in-depth knowledge of the client’s business.
  • Acts judiciously when making decisions for the client, the team & direct reports.
  • Leads by example.
  • Establishes the tone & culture of the team.
  • Anticipates & proactively addresses challenges/issues.
  • Conducts themselves with character & integrity.

Connect With Us!

Not ready to apply? Connect with us for general consideration.