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Account Supervisor

Account Supervisor

Requisition ID 
# of Openings 
Job Locations 
US-NY-New York
Posted Date 
Account Management
Office Location 
32 Avenue of Americas

More information about this job


360i is an award-winning agency that helps brands capitalize on change. As a highly strategic creative and media partner with a deep understanding of how people discover brands and share stories, we don’t just react to changes in the marketplace – we predict and define them. By bringing together some of the smartest, most curious people with expertise in data, creativity, media, strategy, search, and social, we help our clients achieve their objectives and drive their business forward. And our hustle doesn’t go unnoticed. We’ve been recognized in Advertising Age's Agency A-List issue seven years in a row, named one of Fast Company’s Most Innovative Companies, and ranked amongst the best Lead Agencies and Search Agencies by Forrester Research. That’s some range. We work with brands including HBO, National Geographic, DSW, Mondelez and Capital One. To learn more about us, visit


The Account Supervisor will lead our internal client teams and forge client relationships across all lines of business. This person will develop a healthy, trustworthy team and client bonds while assuming responsibility for most day-to-day client contact and cross-functional team operations.


  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
  • Oversees cross-department involvement and knows when to leverage necessary resources.
  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
  • Develops & presents recommendations & POVs that drive innovation for the business.
  • Oversees client budget management, the billing process and contributes to forecasting.
  • Assists team leads in all facets necessary.


  • Bachelor’s degree or equivalent experience
  • 5-7 years of experience
  • Digital experience preferred
  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
  • Responsible for getting the best work/creative out of the team, and selling it into the client.
  • Demonstrates Level 4 presentation skills.
  • Persuasive story-teller who can work with/present to any client.
  • Follows the tenants of Trusted Advisor to the clients.
  • Exhibits in-depth knowledge of the client’s business.
  • Acts judiciously when making decisions for the client, the team & direct reports.
  • Leads by example.
  • Establishes the tone & culture of the team.
  • Anticipates & proactively addresses challenges/issues.
  • Conducts themselves with character & integrity.

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